The Public Service Commission (PSC) has suspended the lodging of grievances and complaints through walk-ins at its national office and nine provincial offices.
The suspension of walk-ins comes as the country aligns with President Cyril Ramaphosa’s call to the public to contain the spread of the Coronavirus pandemic.
On Sunday, 15 March 2020, the President declared the Coronavirus outbreak in the country a national state of disaster.
“Complainants and aggrieved public servants who wish to engage with the Public Service Commission are encouraged to use alternative means,” said the PSC.
This can be done via the following communication channels:
- Telephone. Contact details of the National Office/ Provincial Offices are also available on the PSC’s website (www.psc.gov.za).
- National Anti-Corruption Hotline: Toll-free number: 0800 701 701 or E-mail: nach@psc.gov.za.
- E-mail addresses:
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Lodging of grievances by public servants |
Lodging of complaints |
General enquiries |
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National grievances@opsc.gov.za |
Complaints@opsc.gov.za |
Info@opsc.gov.za |
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Eastern Cape: grievances@opscec.gov.za |
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Free State: grievances@opscfs.gov.za |
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Gauteng grievances@opscgp.gov.za |
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KwaZulu-Natal grievances@opsckzn.gov.za |
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Limpopo grievances@opsclp.gov.za |
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Mpumalanga grievances@opscmp.gov.za |
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Northern Cape grievances@opscnc.gov.za |
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North West grievances@opscnw.gov.za |
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Western Cape grievances@opscwc.gov.za |
The following people can also be contacted:
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Branch |
Leadership & Management Practice |
Monitoring & Evaluation |
Integrity & Anti Corruption |
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Branch Head |
Ms Kholofelo Sedibe Tel: 012 352 1206 kholofelos@opsc.gov.za |
Ms Irene Mathenjwa Tel: 012 352 1109 Irenem@opsc.gov.za |
Mr Matome Malatsi Tel: 012 352 1073 matomem@opsc.gov.za |
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Administrator |
Mr Nangamso Mnwana Tel: 012 352 1104 Nangamsom@opsc.gov.za |
Lebogang Maponya Tel: 012 352 1130 Lebogang@opsc.gov.za |
Ms Cecilia Makgopela Tel: 012 352 1203 CeciliaM@opsc.gov.za |
- SAnews.gov.za
