Consumer Commission and PSETA partnership set to enhance skills development

Sunday, April 13, 2025

The National Consumer Commission (NCC) and the Public Service Sector Education and Training Authority (PSETA) have entered into a strategic partnership to collaborate on skills development and research on emerging issues.

This was done through a five-year Memorandum of Understanding (MoU). 

“As part of the MoU, PSETA can place its graduates at the NCC, significantly contributing to the NCC's work. In turn, through its internship programme, which these graduates will join, the NCC will help ensure that the programme aligns with the skills demanded by the workplace. This will ensure that the graduates are well-trained and ready for the industry by the end of their training,” a joint statement by the NCC and PSETA said on Saturday.

PSETA’s focus is primarily on transversal skills within the Public Service sector. These skills, dubbed the ‘business of government’, include administration, management, planning, legislation and policy development.
They form the focus to drive the growth of skills and competencies in areas that will make the delivery of the business of government.

The PSETA is a statutory body entrusted with driving skills development across the public sector. As an agency of the Department of Trade, Industry and Competition, the primary role of the NCC is to protect the interests of consumers and ensure accessible, transparent and efficient redress for consumers. 

“As mandated by the Skills Development Act and aligned with the National Skills Development Plan (NSDP) 2030, PSETA plays a critical role in shaping a professional, ethical, and capable public service workforce.

“As a trusted Authority, PSETA is committed to driving impactful, inclusive, and sustainable skills development that strengthens institutional capacity and supports service delivery excellence across the public sector,” the statement said.

The MoU, among other things, aims to achieve the following:

•    Identify priority research areas, including research to support the Public Service, in line with both parties’ research agendas and the PSETA’s Sector Skills Plan (SSP) priorities;
•    Facilitate cooperation and support on the development of capacity and capabilities for members and officials of the Public Service and unemployed learners, aligned to the PSETA SSP priorities, the National Development Plan, the National Skills Development Plan priorities and the Public Service;
•    Human Resource Development Strategy;
•    Facilitation and regular sharing of information on matters mutually relevant to the Parties;
•    Encourage the maximised usage of shared resources; and
•    Setting out the parameters for cooperation and support under the objectives of the MoU.

-SAnews.gov.za