Cost containment should not undermine service delivery - PSC

Thursday, April 3, 2025

The Public Service Commission (PSC) says that while cost containment measures demonstrate fiscal discipline and prudent financial management, their implementation must be closely monitored to avoid inadvertently undermining service delivery.

“This is particularly crucial in essential sectors such as healthcare and education, where cuts to resources or funding could have far-reaching consequences for public well-being and long-term development,” said PSC Commissioner, Anele Gxoyiya.

Addressing the media during the release of the commission’s Quarterly Bulletin titled: The Pulse of the Public Service for the period: 01 January to 31 March 2025, Gxoyiya said effective cost containment requires a balanced approach. This approach prioritises efficiency and savings without compromising the quality or accessibility of essential services.

“The PSC recognises the advantages of fiscal consolidation and cost containment, which include reduced waste in public finances and enhanced accountability,” the Commissioner said at Thursday’s briefing in Pretoria.

In addition, he said that excessive budget cuts could undermine the government's ability to fulfil its constitutional obligations.

“The PSC advocates for a balanced approach that combines financial prudence with investments in key areas essential for long-term growth and effective service delivery.

“The PSC remains committed to promoting constitutional values, advocating for equity and accountability, and ensuring that public resources are used efficiently and effectively for the benefit of all South Africans.”

Whistleblowers 

Regarding strengthening whistleblower protection, Gxoyiya said a resolution was made for the establishment of the Whistleblower Protection House.

This hosting of the Whistleblowers’ Symposium emanated from the 2022 International Anti-Corruption Day celebrations which highlighted the challenges regarding the protection of whistleblowers and their families.

During the symposium, a resolution was made for the establishment of the protection house to support whistleblowers and to facilitate access to support, creation of awareness of whistleblowers’ plight, provide financial assistance, legal counsel and psychological support.

The protection of whistleblowers was identified as one of the high priority areas in the national anti-corruption agenda.

Gxoyiya said this initiative will require the amendment of the current legislation, adding that the Department of Justice and Constitutional Development is at an advanced stage in reviewing the Protected Disclosure Act. The Act provides procedures in terms of which any employee may disclose information relating to an offence or a malpractice in the workplace by his or her employer or fellow employees. The Act also provides for the protection of an employee, who made a disclosure in accordance with the procedures provided for by the Act, against any reprisals as a result of such a disclosure.

“The advent of democracy in South Africa promised a society that will be built on a human rights-based culture to ensure that the lives of ordinary South Africans are improved and protected.

“Section 195 of the Constitution outlines the basic Values and Principles governing public administration. These values should be the cornerstone upon which to build a public service that is ethical, responsible, responsive and accountable. 

“Government and other role players agreed that corruption in South Africa and the killing of whistleblowers needs to be addressed collaboratively by all sectors of society as the efforts of whistleblowers contribute to building a capable, ethical and developmental Public Service that is responsive to the needs of the people,” Gxoyiya explained.

He added that the commission supports the initiatives of establishing the whistleblowers protection regime as it will enable the citizenry to report wrongdoing without fear of reprisal.

“Fighting corruption is every one’s responsibility in the country. Active citizenship must take its rightful place in fighting against corruption and expose theft, fraud and maladministration through whistleblowing,” he said.

The commission has encouraged South Africans to report acts of corruption and maladministration anonymously through the National Anti-Corruption hotline on 0800 701 701 and by email at (complaints@opsc.gov.za).

Citizens can also do walk-ins at PSC offices nationwide where complainants can interact with professionals equipped to safeguard anonymous reporting. – SAnews.gov.za