Home Affairs mobile offices deliver IDs to 37 214 learners

Wednesday, September 11, 2024

The Department of Home Affairs has delivered an ID card and other empowering documentation to 37 214 learners at 1 625 schools nationwide, during the first quarter of the 2024/2025 financial year.

Through the use of mobile offices and in partnership with the Department of Basic Education, the department is able to take its services to the doorstep of schools around the country, eliminating the need for learners and their parents to spend money on visiting offices.

“Our officials are on the ground in communities every day, delivering services and coordinating their visits with school principals, School Governing Bodies, local councillors and other stakeholders,” said Home Affairs Minister Leon Schreiber. 

“Our goal remains the complete digital transformation and automation of all Home Affairs processes to make it more secure and convenient to obtain civic documentation.

“However, even while we work to put in place the reforms required to turn the department into a digital-first organisation, we are also finding innovative ways to improve our existing service offering. 

“This project is a good example of our commitment to continuously improve our use of the tools currently at our disposal to deliver dignity, even as we work at speed to bring about the digital transformation of the Department,” Schreiber said.

The top three provinces were Limpopo, where 8 765 leaners applied for IDs at their schools between April and June 2024, then the Eastern Cape with 5 763 learners and KwaZulu-Natal where 3 799 learners applied for their IDs.

During the same period, the department assisted 44 619 adults to apply for their IDs via mobile offices. 

In total, Home Affairs assisted 81 833 people to apply for their IDs right where they live between April and June 2024. – SAnews.gov.za