The Electoral Commission of South Africa (IEC) Chief Executive Officer, Sy Mamabolo, has underscored the need for a responsible and inclusive approach to adopting new voting technologies.
The CEO was delivering remarks at the e-Voting Conference in Cape Town on Monday. The IEC is hosting a groundbreaking national dialogue on the future of voting in South Africa from 10 - 12 March 2025, at the Cape Town International Convention Centre.
This three-day conference will launch South Africa's first Green Paper on e-Voting, bringing together voices from across society to shape how South Africans might vote in future elections.
“While digitalisation is becoming more prevalent in our daily lives, we must acknowledge that some portions of our country continue to have limited access to broadband connectivity, particularly in rural areas. In our discussion here, let us not be oblivious that a significant number of South Africans still have limited access to technology.
“Having said so, it is evident that the adoption of new technologies is apposite and necessary. We cannot be oblivious to the ever-present force that drives innovation and exposes us to new possibilities,” Mamabolo said.
The conference, which seeks to shape public policy on e-voting, comes at a time when South Africa is undergoing a digital transformation across various sectors. The Vision 2030 roadmap of South Africa emphasises incorporating technology into business, education and governance.
The country's burgeoning digital ecosystem is distinguished by developments in technology infrastructure driven by public and private sector partnerships.
Mamabolo said the rapid growth of data analytics, artificial intelligence and digital infrastructure has transformed how most industries do business today and how ordinary folk converse.
Global and African E-Voting Experiences
The CEO highlighted that countries such as Estonia, Switzerland, Brazil and India have implemented or tested e-voting systems, while others have paused or abandoned such initiatives due to concerns related to security, costs and reliability.
In Africa, Namibia and the Democratic Republic of Congo have explored e-voting, but challenges have hindered widespread implementation.
Mamabolo noted that some of the common delays or factors halting the implementation of e-voting in many countries are largely related to security concerns and affordability.
As a result, many countries have focused on digitalising aspects of the voting process (such as registration or information access) rather than implementing full-scale electronic voting systems and related technologies for their elections.
“As much as the prospects for experimenting with e-voting systems and technologies can be exciting, we must also approach it with open minds and a sense of responsibility.
“At the forefront of these challenges are questions of security and trust. We remain committed to our mandate to deliver uncompromised elections with utmost integrity, impartiality and accountability,” he said.
Addressing security concerns and digital divide
Mamabolo further stressed that in an era where cyber threats are increasingly prevalent, ensuring the safety and security of an electronic voting system is paramount.
“We must build systems that are resilient, secure, and able to withstand the threats of today and the future,” he said.
Moreover, he urged that the digital divide must be urgently addressed.
“As we indicate, South Africa is a country with varying levels of technological access. While urban areas may have reliable internet and a high rate of technological literacy, rural communities, and impoverished areas still face significant barriers to digital inclusion,” the CEO said.
IEC's Preparedness and Public Engagement
The IEC has already integrated technology into its processes through initiatives such as an online voter registration system, which allows citizens to register or update their details remotely.
“The Electoral Commission is already ahead of the curve when it comes to embracing the advent of technology. The Commission has implemented an online voter registration system that enables new voters to register and existing voters to update or alter their registration from the comfort of their own homes or anywhere. This online registration portal is not constrained by time and space,” the CEO said.
The commission believes that engaging with the public and key stakeholders is essential to ensuring that any transition to e-voting is both transparent and widely accepted.
“As the Commission, we encourage conversations, discussions, and lively debates among South Africans from all walks of life on this matter, as we have seen happening in some social media platforms recently. Such national conversation is essential because elections are a public enterprise that belong to all citizens of our country,” he said.
Prior work conducted on e-voting
As part of its commitment to facilitating informed decision-making, Mamabolo said the Commission always had e-voting in its line of sight, with electronic voting discussions having commenced back in 2013.
The Electoral Commission has carried out several investigations into this subject, aiming to learn from the global experiences of countries that have either successfully or unsuccessfully tried to implement e-voting.
It has explored issues such as available technologies, costs, security/reliability, public trust, existing tech infrastructure in SA and policy options, among others.
It has identified the need for thorough public dialogue/discussions on the feasibility/potential benefits and risks.
The IEC has compiled a Discussion Document based on findings from its 2023 research study on electronic voting, which explored prospects and potential challenges for e-voting in SA.
“The way forward for e-voting to be a viable solution [is that] it must be accessible to all South Africans regardless of their location or socio-economic status. That is why our discussions here must be comprehensive, aiming to address all blind spots and ultimately provide fit-for-purpose solutions for all South Africans,” Mamabolo said.
Looking ahead
The IEC has not yet determined whether e-voting will be proposed to Parliament but aims to lead a comprehensive discussion on its feasibility.
To this end, the commission will launch a series of nationwide workshops and public consultations, gathering insights from citizens and stakeholders. Mamabolo said the feedback will be used to refine the Discussion Document, which could eventually inform a National Green Paper on e-voting.
South Africans are encouraged to participate in the conversation through various platforms, including email submissions, social media engagements, and public discussions.
The public can review the discussion document and provide informed commentary to info@elections.org.za. You can also share your views and experiences through the IEC’s social media @IECSouthAfrica using the #SAeVoting2025. - SAnews.gov.za
