Pretoria - Public Protector Adv Thuli Madonsela has assured the public that they can trust her office with confidential information about corrupt activities.
She said the office was trying to balance speed and thoroughness of investigations, taking into account the problem of limited resources.
Madonsela also appealed to the public to report poor service and conduct by organs of state, suspected corrupt activities and other forms of maladministration in state affairs.
Speaking at the launch of the Good Governance Week in Mamelodi, Madonsela urged state bodies to respond swiftly when questions relating to investigations by her office are being asked.
She said without cooperation, her office would not be able to fulfill its constitutional mandate and commitments.
These included delivering prompt remedial action and continuing to vigorously promote good governance and integrity.
Madonsela revealed that her office was also in the process of finalising rules that would ensure that there is cooperation and compliance by state organs. These rules would inform measures such as subpoenas, search and seizures and contempt orders.
The Public Protector told community members that her office had managed to speedily unblock a lot of government service delivery bottlenecks, including social grants, municipal service failures and unpaid contract fees for small businesses transacting with the state.
The Public Protector Focus Week commenced on Monday across all provinces and would run until Friday.
As part of the week - which coincides with the 15th anniversary of the Public Protector as a constitutional institution - staff will be visiting taxi ranks, schools, churches and other public points to spread the message of good governance, while educating the public.
